VeteApp Video Library

When you register, the system guides you to create your first clinic with name, address, phone and timezone. You can upload your logo from Settings at any time.

First create the client (owner) with their name, phone and email. Then from the client's profile you can add their pets with species, breed, date of birth and weight. You can also bulk import clients and patients from an Excel file.

In the Procedures module you create parent services (e.g. 'General Consultation') and add specific types inside (e.g. 'Preventive consultation') with duration, authorized staff and whether it appears in public scheduling. You can also configure repeatable procedures with automatic frequency.

In the Staff section you can create vets, assistants, receptionists, groomers and nurses. Each gets a weekly work schedule with lunch breaks, and you can register inactive days like vacations or leaves.

Each branch has a unique link you can share with your clients. They can book appointments 24/7 without creating an account: they choose the procedure, available date and time, and leave their details. The system validates staff availability in real time.

Yes. The Silver plan includes 1 branch, Gold up to 3, and Diamond up to 5. Each branch has its own agenda, staff, procedures and independent public scheduling link.

In the Upcoming Events section you can view and manage appointment reminders. You can send reminders directly via WhatsApp using custom templates, mark appointments as completed or 'no show', and set up repeatable reminders (e.g. vaccine every 21 days).

From the Patients section, open the pet's profile and select 'History'. You'll see all completed procedures with date, vet, notes and attachments. You can add new entries, edit or delete existing records, and download or print the full history.

Yes. From Settings > Users you can create sub-accounts for your team with differentiated access. The owner has full control; sub-users have permissions based on their role. Each user logs in with their own email and password.

The Reports module shows total, completed, pending and cancelled appointments; distribution of most used procedures; appointment evolution by week or month; patient distribution by species; weight table by species; and client and patient totals. You can filter by period and export to CSV or print.

Each branch has a public chat link. Clients can ask the assistant about services, hours, how to book, clinic information and more, in Spanish or English. The assistant responds based on real information from your clinic configured in VeteApp.

Yes. In the Clients section there is a bulk import option. Prepare your Excel file with name, phone, email and ID columns. The system automatically detects duplicates and shows you a summary before confirming the import. You can also import patients by linking them to the owner's ID.

We offer a free 7-day trial with no credit card required. Then choose from three plans: Silver ($30/month, 1 branch, up to 1,000 clients), Gold ($60/month, up to 3 branches, up to 3,000 clients) and Diamond ($100/month, up to 5 branches, up to 5,000 clients). All include scheduling, medical history, reports and support. Annual plans have a 20% discount.